Terms of Service

Last updated: July 21, 2026

Privacy Policy

1. Agreement to Terms

By accessing or using ClubMeter (“Service”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

ClubMeter is a sports club management and training platform that allows users to:

  • Schedule and manage training sessions and events
  • Track player attendance, performance, and development
  • Analyze match footage and create visual coaching feedback
  • Build playbooks, tactic boards, and shared coaching materials
  • Manage club memberships, payments, and organization settings

We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

You are responsible for safeguarding your account credentials. We are not liable for any loss or damage arising from your failure to comply with this section.

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Transmit any viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest information about other users

We reserve the right to terminate or suspend your account immediately if you violate these terms.

5. Payment and Billing

If you purchase a subscription or paid feature:

  • You agree to pay all fees associated with your subscription
  • Fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law or as stated in our refund policy
  • We reserve the right to change our pricing with 30 days notice
  • Your subscription will automatically renew unless cancelled

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period.

6. Refund Policy

We offer a 30-day money-back guarantee for all paid subscriptions. If you are not satisfied with the Service within 30 days of your initial purchase, you may request a full refund.

To request a refund:

  • Contact us at marko.ognjenovich@gmail.com within 30 days of purchase
  • Include your account email and purchase details
  • Refunds will be processed within 5-10 business days

Refund eligibility:

  • Refunds are only available for the first 30 days after initial purchase
  • Refunds are not available for renewals or subsequent billing periods
  • Refunds may be prorated if you have used premium features
  • We reserve the right to refuse refunds in cases of abuse or violation of these Terms

After the 30-day period, all sales are final. If you have questions about our refund policy, please contact us.

7. Privacy Policy

For complete details, see our Privacy Policy page.

Your privacy is important to us. This section outlines how we collect, use, and protect your information.

7.1 Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address)
  • Training, roster, and performance data
  • Video analysis content and coaching materials
  • Club and organization information
  • Payment information (processed securely through third-party providers)

7.2 How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process subscriptions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues

7.3 Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7.4 Data Sharing

We do not sell your personal information. We may share your information only:

  • With your consent
  • With club members and staff you explicitly invite to your account
  • With service providers who assist us in operating the Service
  • To comply with legal obligations
  • To protect our rights and safety

7.5 Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt out of certain communications

To exercise these rights, contact us at marko.ognjenovich@gmail.com.

7.6 Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by ClubMeter and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

9. User Content

You retain ownership of any data and content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your content solely for the purpose of providing the Service.

You are solely responsible for your content and represent that you have all necessary rights to submit such content.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ClubMeter BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless ClubMeter, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of the Service, violation of these Terms, or infringement of any rights of another.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. You may delete your account at any time through your account settings.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by:

  • Posting the new Terms on this page
  • Updating the “Last updated” date
  • Sending an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ClubMeter operates, without regard to its conflict of law provisions.

16. Contact Us

If you have any questions about these Terms, please contact us: